If you deposit by Credit or Debit card the payment will show in your USD wallet instantly. You can they then transfer it into your trading account.
If you deposited by Bitcoin it can take a few hours for the transaction to be confirmed on the Blockchain This can typically take 1-3 hours. Please also make sure that you have tracked your deposit on the Blockchain by visiting www.blockchain.com to search the transaction itself. We are always happy to help however if a transaction is pending on the Blockchain awaiting confirmations, we would not be able to have any control of this process happening faster.
If you deposited by Bitcoin, Cash App, Bank wire or Zelle, our support team you will need check this before it credits your account.
If you deposited by BTC make sure you have uploaded the receipt showing the amount sent or alternatively you can email it to: firstname.lastname@example.org.
When you submit your wire deposit, be sure to have sent evidence of the wire transaction such as wire advice, screen shot or bank statement.
We aim to check and authorize all BTC, wire, Cash App and Zelle deposits within 4 hours of receiving them, however we often process much quicker.